Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. Follow the link and free download Request Tracker now.
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Request Tracker 3.1 "CLEAN" award
We have tested Request Tracker with leading antivirus solutions and we found it to be clean which means that does not contain any form of malware (spyware, viruses, trojans).. We'll test every updated version of Request Tracker and the award may be withdrawn, so you should check back this page.
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